Knowledgebase: Calling Plans
Can I have multiple Calling Plans?
Posted by Rock V. on 16 December 2014 03:56 PM

You can purchase as many Calling Plans as you need.

  • Login on Rinboo website.
  • Access your My Account Section.
  • On the left panel, click on Calling Plans, you will see:
    • Active Calling Plans: the plans which are currently active.
    • Pending Calling Plans: the plans which are purchased but are awaiting until the active calling plans expire to be set as active.
    • Expired Calling Plans: the plans that have already expired.

Rules and Regulations:

  1. You can purchase the same Calling Plan within the same order (Same Cart)
    1. Different Categories (Saver, Big Saver, Max Saver) of the same Calling Plan will also be considered in this case
    2. The minutes will  be combined and summed up
      • Example: 3 * 2500 Minutes = 7500 Minutes to be displayed
    3. The Start Date will be the same as the Purchase Date (Order’s authorization)
    4. The End Date will be after 30 days of the Start Date (30 Days Expiry)
    5. Remaining minutes are NOT rolled to the next month
  1. You can purchase the same Calling Plan in different orders
    1. Different Categories (Saver, Big Saver, Max Saver) of the same Calling Plan will also be considered in this case
    2. The Current Calling Plan will stay Active, the New purchased one will be Pending
    3. The Start Date and End Date will not have any modifications and will be independent from each other
    4. The Start Date of each Calling Plan will be the same as the purchase date (Order’s authorization)
    5. The End Date of each Calling Plan will be after 30 days of the Start Date (30 Days Expiry)
    6. Remaining minutes are NOT rolled to the next month
  1. You can purchase different Calling Plans in the same order (Same Cart)
    1. The minutes of the Same Calling Plans will  be combined and summed up
      • Different Categories (Saver, Big Saver, Max Saver) of the same Calling Plan will also be considered in this case
      • Example: 3 * 2500 Minutes = 7500 Minutes to be displayed
    2. The Start Date will be the same as the Purchase Date (Order’s authorization)
    3. The End Date will be after 30 days of the Start Date (30 Days Expiry)
    4. Remaining minutes are NOT rolled to the next month

Labels: Calling Plan, Deal, Offer, Special, Multiple

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