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(224)Rinboo Calling Services
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Knowledgebase : Rinboo Calling Services > Troubleshooting and Technical Issues
(4)Registration Issues
Why am I being asked for a PIN code?
I'm calling from a Registered Phone but I am still being asked for my PIN.
I do not have my own phone. Can I register my friend's phone number on my account instead?
Why can’t I sign in to Rinboo account?
(1)Calls Issues
I have received the FREE Credit Reward but I still can't make a call. Why is that?
(2)Installation Issues
I’m having problems installing Rinboo application on my computer, my smart phone or tablet.
When running Rinboo installation file, I am getting an antivirus alert.
(1)Upgrade Issues
I’m having problems upgrading Rinboo application to the latest version on my computer, my smart phone or tablet.
(4)Connectivity Problems
Why does Rinboo application display a message about an error code?
Why is Call Forwarding and Call Transferring not working?
Why do I get Error: 503 service unavailable?
Which ports need to be open to use Rinboo?
(7)Sound & Voice Quality Problems
I’m having problems with the voice quality, and sound on Rinboo
How can I Improve the sound quality of my calls?
The voice of the other person is low when using Rinboo on my Windows computer.
I hear an echo during the call. What should I do?
I am getting bad audio quality and sometimes disconnections, Cut-off during the conversation.
Why can’t the other person hear me?
Why can’t I hear the other person?